Terms & Conditions

1. Website Use
You agree to use this website only for lawful purposes and not misuse or disrupt services.

2. About Our Services
Medi E-Billing provides medical billing, claims submission, revenue cycle management and
compliance support.

3. No Medical Advice Disclaimer
We do not provide medical advice. Clinical decisions remain the responsibility of healthcare
providers.

4. Patient Information & Lawful Processing
We process personal and special personal information only for legitimate billing purposes in
accordance with POPIA.

5. POPIA Consent & Client Authority
Clients confirm they have obtained required patient consent and authority to share information.

6. Client Responsibilities
Clients must provide accurate information, codes and documentation. We are not responsible for
errors from incorrect data.

7. Medical Coding & Claims Outcome Disclaimer
We do not guarantee payment outcomes; schemes determine reimbursements.

8. Fees & Payment Terms
Fees are agreed contractually. Late payment may result in suspension or termination.

9. Confidentiality Obligations
All information is treated as confidential with appropriate safeguards.

10. Subcontractors and Third Parties
Trusted providers may be used where necessary under confidentiality and POPIA compliance.

11. Data Retention
Information is retained only as long as legally required.

12. Intellectual Property
All website content and branding remain Medi E-Billing intellectual property.

13. Service Availability
Service availability is not guaranteed; interruptions may occur for maintenance.

14. Third-Party Links
We are not responsible for external websites linked from our site.

15. Limitation of Liability
We are not liable for indirect losses or scheme payment decisions, except where law requires.

16. Indemnity
Users indemnify Medi E-Billing against losses arising from misuse or breach.

17. Amendments
Terms may be updated periodically. Continued use constitutes acceptance.

18. Termination
Either party may terminate with written notice subject to contractual obligations.

19. Governing Law
These Terms are governed by South African law.